On 29 May 2025, while acting on a tip-off from the public, officers from the National Police Service (NPS) in Eldoret, in collaboration with M-KOPA’s liaison personnel, arrested two suspects in connection with a mobile phone hacking and resale racket in Eldoret Town, Uasin Gishu County.

The officers raided a phone repair shop near the Eldoret Shuttle booking office, apprehending two suspects who were caught in the act of flashing 28 assorted mobile phones, including M-KOPA devices. The two are suspected to be part of a larger syndicate involved in the flashing of stolen mobile phones and those taken on credit to evade payment of dues.

A search of the shop led to the recovery of high-end electronic equipment, including two HP laptops, two CPUs, seven hard drives, one Pandora Box, one dongle, and one JTAG device, all tools capable of altering IMEI numbers, reprogramming phones, and bypassing security features.

The suspects were detained at Eldoret Police Station pending forensic analysis and further investigation.

The public is encouraged to remain vigilant and to report such illicit activities to the nearest police station or through the toll-free numbers: 999, 911, 112, and #FichuakwaDCI (0800 722 203).

The National Police Service warns the public against purchasing suspiciously cheap mobile devices from unscrupulous traders or getting involved in fraudulent activities, such as the flashing of mobile phones taken on credit to evade payment.